INKPIXCASES Return Policy
At INKPIXCASES, we want you to be completely satisfied with your purchase. If you are not happy with your item, we offer a hassle-free return policy as outlined below.
Eligibility for Returns:
• Items must be returned within 14 days of the purchase date.
• Items must be in new, unused, and resellable condition with all original packaging, tags, and accessories.
• Proof of purchase (receipt or order confirmation) is required.
• Certain items, such as [list of non-returnable items like perishable goods, gift cards, personal care items, etc.], are not eligible for return.
Return Process:
1. Online Returns: Contact our customer service at [email/contact info] to initiate a return. You will receive return instructions and a shipping label (if applicable).
2. Refunds:
• Refunds will be issued to the original payment method within 2 business days after the return is processed.
• Shipping fees (if any) are non-refundable unless the return is due to an error on our part.
3. Exchanges: If you need a different item, size, or color, please initiate an exchange request. Availability may vary.
Defective or Damaged Items:
If you receive a defective or damaged product, please contact us within 7 days for a replacement or refund. We may require photos or additional details to process the claim.
Final Sale & Clearance Items:
All clearance, final sale, and personalized items are non-returnable unless defective.
Contact Us:
For questions regarding returns, please reach out to our customer service team at inkpixcases@gmail.com or visit contact page.
INKPIXCASES