1. General Terms
1.1. INKPIXCASES we operates an online store selling customizable e-ink phone cases.
1.2. By using our website, you confirm that you are at least 18 years old or have permission from a parent/guardian.
1.3. We reserve the right to update these Terms at any time. Changes will take effect upon posting to our website.
2. Ordering & Payment
2.1. All prices are listed in [Eur Currency] and are subject to change without notice.
2.2. We reserve the right to cancel any order for reasons including fraud suspicion, incorrect pricing, or stock unavailability.
2.3. Customers are responsible for providing accurate billing and shipping information.
3. Shipping & Delivery
3.1. We ship orders worldwide. Estimated delivery times vary by location and shipping method.
3.2. Shipping fees and any applicable taxes will be calculated at checkout.
3.3. We are not responsible for delays caused by shipping carriers, customs processing, or force majeure events.
3.4. If your order is lost or damaged during shipping, please contact us within 14 days for assistance.
4. Returns & Refunds
4.1. We offer a 14-day return policy for unused and undamaged products in their original packaging.
4.2. To initiate a return, contact us at [contact page/ email] with your order details.
4.3. Refunds will be issued to the original payment method once we receive and inspect the returned item.
4.4. We do not cover return shipping costs unless the product is defective or incorrect.
5. Product Warranty
5.1. INKPIX phone cases come with a [2]-month warranty covering defects in materials and workmanship.
5.2. This warranty does not cover damage due to misuse, accidents, unauthorized modifications, or normal wear and tear.
5.3. To file a warranty claim, email [support email] with proof of purchase and photos of the issue.
6. Intellectual Property
6.1. All content on our website, including images, logos, and product designs, is owned by Ink Phone Cases and protected by intellectual property laws.
6.2. You may not use, reproduce, or distribute any content without our written permission.
7. Limitation of Liability
7.1. We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
7.2. Our total liability for any claim related to our products or services shall not exceed the amount paid for the product.
8. User Conduct
8.1. You agree not to use our website for unlawful purposes or to interfere with its operation.
8.2. We reserve the right to refuse service to anyone who violates these Terms or engages in fraudulent activity.
9. Privacy Policy
9.1. Your personal information is handled according to our Privacy Policy.
9.2. We do not share your data with third parties except as required to process orders or comply with legal obligations.